The Club encourages our members to use the ‘24-hour rule’ before addressing a conflict that may have occurred. Complaints and concerns regarding your soccer experience should be directed according to the following guidelines. 

Each team coach is the directly responsible person for the safety of the group of players they have care over and must act accordingly in adverse weather conditions to protect every player from harm. 

The Club follows a strict no-refund policy.  If your child cannot be placed on a team, the full registration fee will be returned; otherwise, all registrations are non-refundable.

The Club shall not be liable or responsible for refunds for failure, cancellation, suspension, postponement, delay, or shortening in services resulting from a Force Majeure Event, inclusive of causes beyond its reasonable control, including, but not limited to: acts of God; field closures; labor disputes; equipment failure; war; terrorism; riot; acts of civil or military authorities; epidemics; floods; fires; unusual severe weather conditions; accidents; or other contingencies the non-occurrence of which was a basic assumption on which the registration was made.

We want our coaches to be focused on  their players, not parents and spectators. Our players should enjoy their experience, especially on game day, and not have adults interfere with games in a negative manner.